The vast oceans cover most of our planet, and maritime trade fuels a staggering 90% of global commerce. So, any serious discussion about real-time supply chain visibility must tackle the challenge of tracking shipping containers.
But where do we even begin? International tracking is notoriously complex, riddled with delays like rolled cargo, lengthy stopovers, and a labyrinth of regulations. On top of that, antiquated technology has plagued ocean freight visibility for decades.
That's why asking the right questions is crucial when evaluating real-time visibility solutions. While the digital landscape is evolving, beware of any promises that make ocean cargo tracking seem like a walk in the park. It's far from it.
Challenges of Tracking Ocean Shipments
Data Silos & Multimodal Disconnects: Not all visibility solutions are created equal. Some only offer tracking for a single transport mode, failing to connect the multimodal journey. Precise inventory management is paramount, and teams need comprehensive, end-to-end solutions that provide visibility down to the order and SKU level. Granular insights are essential to understand exactly which inventory reaches its destination on time.
Unusable Data: More data doesn't always translate to a better position. Digitization is an ongoing journey for most organizations. However, even digitized data can be incomplete, inaccurate, or outdated, rendering it unusable for actionable insights. Your visibility solution needs to offer comprehensive, configurable analytics by provider, region, route, product, and more. This empowers you to improve carrier and supplier performance, ultimately optimizing your entire supply chain network.
Visibility Gaps at Ports, Terminals, and Beyond: Terminals are notorious data black holes for shippers, obscuring cargo movement to the next leg of its journey. Advanced visibility solutions with terminal intelligence provide deeper insights into global terminals, connecting each stage for a complete picture of international freight. Some solutions rely solely on ocean carrier websites, which is a decent start but doesn't offer the full picture. The most advanced solutions leverage a multitude of information sources, including the port terminals themselves. This enhanced visibility helps shippers, BCOs, and freight forwarders reduce dwell time, missed transshipment ports, and associated fines.
Handoffs can also create data black holes, particularly concerning since delays and bottlenecks often occur at these points. Since shippers frequently utilize multiple transport modes, an advanced ocean visibility solution that seamlessly connects every leg of the supply chain journey on a single platform is a must-have. This can include rail, truckload, or drayage. End-to-end multimodal visibility facilitates proactive mitigation of issues before they disrupt your supply chain upstream or downstream.
What to Look for in an International Freight Tracking Solution
Leading organizations are turning to next-generation ocean visibility solutions to overcome these challenges and drive better supply chain outcomes. Here are some key functionalities to consider:
Door-to-Door Visibility: A robust ocean freight visibility system should provide visibility from the supplier's doorstep, across the ocean, all the way to the destination warehouse or store. Look for solutions that combine data from various layered sources, such as satellites, carriers, terminals, and more, to create a complete picture.
AI-Driven Insights: The massive volume of shipment, order, and SKU data flowing through global supply chains demands the power of artificial intelligence to transform it into actionable insights. AI can identify risks, optimize routes, and drive process efficiencies.
Self-Service & Collaboration: An effective visibility solution empowers everyone. It should provide shipment, order, and SKU details to stakeholders across the organization in an intuitive, self-service format. Easy and secure collaboration with external partners is also crucial.
Real-Time, Accurate Data: Minimal information latency and high accuracy are critical for ensuring all stakeholders are working with the same information. Real-time data allows for faster identification of potential delays or disruptions.